If you've received your login credentials but still can't seem to access your Doodly account, here are a few tips that usually help our members when they encounter this issue:
- Please be sure you have followed the instructions contained in your Welcome Message to download the software first!
- You log in to the Doodly software application - not anywhere else.
- Both your username and password are case sensitive
- If you forgot or misplaced your credentials, click on the Forgot Password link to retrieve the information
To reset your password:
First, enter your email on the Doodly app
Next, check your email for the password reset token message
Finally, copy & paste the code into the field within Doodly & choose your new password
Should you find that you are still having trouble, it might be due to an internal error. Please contact us!