If you've received your login credentials but still can't seem to access your Doodly account, here are a few tips that usually help our members when they encounter this issue:


  • Please be sure you have followed the instructions contained in your Welcome Message to download the software first!

  • You log in to the Doodly software application - not anywhere else. 


  • Both your username and password are case sensitive
  • If you forgot or misplaced your credentials, click on the Forgot Password link to retrieve the information


To reset your password:


First, enter your email on the Doodly app



Next, check your email for the password reset token message 


Finally, copy & paste the code into the field within Doodly & choose your new password


Should you find that you are still having trouble, it might be due to an internal error.  Please contact us!